Mabel AnswersYour friendly Southern receptionist.ENGLISH · ESPAÑOL · OR YOUR CHOICE OF 16 MORE
Bilingual answering service in English and SpanishShe answers in Spanish. You read it in English.
When a caller asks “¿habla español?”, most small businesses lose them right there. Mabel switches to Spanish on her very next sentence, takes care of the caller, and sends you every detail in English. Need a different language than Spanish? Pick from 16 others.
The short answer
A bilingual answering service answers your calls in English and Spanish. Mabel does both at no extra charge: the caller gets a fluent, friendly answer in Spanish, and you get the name, the confirmed number and the job in English. You can swap Spanish for any of 16 other languages at no charge; a third language is included too.
Across the U.S., about 61% of people who speak a language other than English at home speak Spanish (Census Bureau). In Texas, 33% of small businesses have Hispanic owners; in Florida, 36.9% (SBA, 2025).
By Terry Baker, founder of Mabel Answers · Leeds, Alabama · Updated October 25, 2026
HEAR A COMPLETE CALL IN SPANISH
Spanish answering service
A caller asks “¿habla español?” and Mabel switches on her very next sentence. This is the same recording that’s on the homepage.
A complete Spanish call, 2 min 50 sec: Mabel’s real agent with an AI test caller.
THE NUMBERS · WHO NEEDS ONE?
Bilingual receptionist
If your customers live in the South, some of them are more comfortable in Spanish, and they’ll call whoever makes that easy. See every Southern state’s numbers →
of U.S. residents who speak a language other than English at home speak Spanish.
U.S. Census Bureau, 2017–2021 ACSof Florida’s 3.5 million small businesses have Hispanic owners. In Texas it’s 33% of 3.5 million.
SBA Office of Advocacy, 2025of Georgia’s 1.4 million small businesses have Hispanic owners, the most of any Southern state outside Florida, Texas, Maryland and Virginia.
SBA Office of Advocacy, 2025WHAT SHE DOES IN SPANISH
Bilingual AI receptionist
- Switches right away. The greeting is in English in your company’s name. The moment the caller speaks Spanish, so does she.
- Reads the number back one digit at a time, in Spanish, so the callback number is right.
- Asks the same questions she asks in English: the problem, how urgent it is, when they need you.
- Thinks about your crew. She asks, kindly, whether someone at the house speaks a little English for the technician.
- Sends it to you in English. You never need to translate anything.
Spanish answering service cost
Spanish is part of Mabel’s $275 a month, not an add-on. Prefer a different second language? Also included. A third language is included too. There’s no per-minute meter, so a long call in any language costs the same. See how that compares to other services →
MORE THAN BILINGUAL
Multilingual answering service
English and Spanish come standard. Want a different second language instead of Spanish? No extra charge. Need a third? Also included. Whatever language your caller speaks, the message comes to you in English.
Every language is set up and tested for your line before it goes live.
Her voice can be set up in 18 languages
- English
- Spanish
- French
- German
- Portuguese
- Italian
- Vietnamese
- Chinese
- Korean
- Arabic
- Hindi
- Russian
- Ukrainian
- Polish
- Filipino
- Japanese
- Turkish
- Dutch
Highlighted: standard on every line.
Bilingual answering service FAQ
What is a bilingual answering service?
A bilingual answering service answers your business calls in more than one language, usually English and Spanish. Mabel greets callers in your company’s name in English and switches to Spanish on her very next sentence when a caller needs it. Instead of Spanish, you can choose any of 16 other languages, from Vietnamese and Chinese to Arabic and Portuguese.
Do I need to speak Spanish to use a Spanish answering service?
No. The caller talks to Mabel in Spanish, and the message comes to you in English: the name, the confirmed number and what they need. You can call back with whoever on your team speaks Spanish, or ask her to note whether someone at the house speaks English.
How much does a bilingual answering service cost?
With Mabel, Spanish is included in the $275 a month. There’s no bilingual surcharge and no per-minute meter. If you’d rather have a different second language instead of Spanish, that’s included too, and so is a third language. Whichever service you look at, ask whether Spanish costs extra before you sign.
Can an AI receptionist really speak Spanish?
Yes. You can hear a complete Spanish call on this page: Mabel switches languages mid-call, takes the name, reads the phone number back one digit at a time, gives safety advice about shutting off the water, and closes the call politely.
Which languages does Mabel speak?
Her voice can be set up in 18 languages: English, Spanish, French, German, Portuguese, Italian, Vietnamese, Chinese, Korean, Arabic, Hindi, Russian, Ukrainian, Polish, Filipino, Japanese, Turkish, Dutch. English and Spanish included. Prefer a different second language? Choose a supported language at no extra charge. Need a third language? That’s included too, at no extra charge.
Is there a multilingual answering service for small business?
Yes. Mabel answers in English and Spanish as standard, and you can swap Spanish for any of 16 other languages at no extra charge, and a third is included too. Each language is set up and tested for your line before it goes live.
Sources
- SBA Office of Advocacy, 2025 Small Business Profiles (share of businesses with Hispanic owners, by state): advocacy.sba.gov/2025/06/30/2025-small-business-profiles-for-the-states-territories-and-nation
- U.S. Census Bureau, language spoken at home (2017–2021 American Community Survey): www.census.gov/newsroom/press-releases/2025/2017-2021-acs-language-use-tables.html
Prices and figures checked October 25, 2026. If a company changes its prices, tell us and we’ll fix it: terry@mabelanswers.com.
Every caller, in their language
Listen to her take a real call. If she sounds like somebody you’d trust with your customers, get started today. If you’d rather talk it over first, call me.
Mabel is an AI receptionist, set up and supported by a real person in Alabama.