Mabel AnswersYour friendly Southern receptionist.

AFTER-HOURS & OVERFLOW ANSWERING · ACROSS THE SOUTH

After-hours AI answering service for small businesses

You can’t get to the phone.
Mabel can.

She answers in your company’s name. She gets the name, the number and what they need. Then she texts you and calls you with it, so the job doesn’t go to the next name on Google.

  • $275 a month, flat
  • No minute meter
  • Keep your number
  • English & Spanish included
Illustrative homeowner calling about a kitchen-sink leakTHE SERVICE, IN PRACTICE

LIVE TEST CALL · 2 MIN 9 SEC

Listen to Mabel.

A kitchen leak. A caller who needs help. Hear how Mabel gathers the details and closes the call.

Watch the call unfold

Mabel’s real agent with an AI test caller. Full transcript and a complete Spanish call included.

WHY THIS EXISTS

The call you never knew you missed

It’s twenty till seven on a Tuesday. You’re finally sitting down to supper, and your phone buzzes on the counter. You don’t know the number.

You let it go. Everybody does.

On the other end is a woman with water all over her kitchen floor. She hears your voicemail, hangs up, and calls the next name on Google.

He answers. He gets the job. You never even know she called.

That’s the call Mabel is for.

HOW IT WORKS

Here’s exactly what happens when she picks up

  1. 01

    Your phone rings first

    During the day, Mabel only gets the calls you don’t answer: no answer, busy, or phone off. After you close, she takes them all. You keep the number your customers already know, and we set up the forwarding with you.

  2. 02

    She answers in your name

    “Thanks for calling Redmont Plumbing, this is Mabel.” She gets the caller’s name, number, what they need and when. She reads the number back to make sure it’s right.

  3. 03

    You hear about it right away

    When the call ends, she texts you the details and rings your phone to read them to you, twice. Want an email copy? Done. Rather get routine calls in a morning summary? You can. Calls that match your urgent rules always come through right away.

  4. 04

    You make the call

    She doesn’t quote prices, promise times or book jobs. That stays with you. She hands you a ready customer with the details written down. If she doesn’t know an answer, she says so and takes a number. She won’t make it up.

IF YOU RUN GOOGLE LOCAL SERVICES ADS

Google now charges you for the calls you miss

Google’s own help page says a call you miss during business hours is charged as a lead if the caller stays on the line more than 20 seconds. A call that goes to your voicemail counts too, whether they leave a message or not.

So you’re paying for that call either way. The only question is whether anybody talks to the customer. Mabel picks up the calls you can’t get to during the day, so the lead you paid for turns into a real conversation.

Source: Google Local Services Ads Help, “How leads work” (support.google.com/localservices/answer/7195435), checked October 12, 2026.

Local Services Ads · lead activity

2:14 PM · Missed callCharged
Caller on line34 sec
You wereon a ladder
3:05 PM · VoicemailCharged
With MabelThe same calls get answered, and the details are on your phone before you’re down the ladder.

Illustration

THE MATH IS SHORT

What are missed calls costing you?

$275 a month is about nine dollars a day. Slide in your own numbers and see what’s going to the next company.

Your numbers, your guess. Slide them to fit your business.

Work walking out the door

$1,138/month

$13,650 a year

Mabel is $275/month, about 24% of what those calls are worth.

NO METER RUNNING

What answering services charge, side by side

Most answering services count your minutes or your calls, so a busy month costs more. Mabel is one flat price however many calls she takes.

  • MabelFlat. No minute meter.$275
  • PATLive$349 for 200 min, then $1.99/min$429
  • Sameday AI$449 for 500 min$449
  • Smith.ai$300 for 30 calls, then $11.50/call$875
  • Ruby$720 for 200 min, plus overage$720
See the numbers as a table
ServiceMonthly cost at 80 callsHow they bill
Mabel$275Flat. No minute meter.
PATLive$429$349 for 200 min, then $1.99/min
Sameday AI$449$449 for 500 min
Smith.ai$875$300 for 30 calls, then $11.50/call
Ruby$720$720 for 200 min, plus overage

Prices from each company’s own pricing page, checked September 28, 2026. Assumes a 3-minute average call. The others answer around the clock; Mabel covers nights, weekends and the calls you can’t get to during the day.

WHO SHE’S FOR

Any business that can’t always get to the phone

If you work with your hands, work alone, or just can’t pick up every time, the calls you miss go to whoever answers first. Wherever you are in the South, nights, weekends, lunch and the busy hours, she covers the gaps you choose.

Nights

After you close, every call gets answered.

Weekends

Saturday and Sunday, while you’re off the clock.

Busy hours

On a job, at lunch, on another line: she catches what you can’t.

Holidays

The days the shop is closed but the pipes still burst.

YOUR CUSTOMER’S LANGUAGE

She answers in English and Spanish, and switches mid-call

When a caller starts in Spanish, Mabel answers in Spanish on her very next sentence. She takes the details and reads the number back one digit at a time, then sends them to you in English. She’ll even ask, kindly, whether somebody at the house speaks a little English for your technician. English and Spanish are included. Want a different second language instead of Spanish? No extra charge. A third language is available for a small fee.

A complete Spanish call, 2 min 50 sec: Mabel’s real agent with an AI test caller.

Her voice can be set up in languages including

  • English
  • Spanish
  • French
  • German
  • Portuguese
  • Italian
  • Vietnamese
  • Chinese
  • Korean
  • Arabic
  • Hindi
  • Russian
  • Ukrainian
  • Polish
  • Filipino
  • Japanese
  • Turkish
  • Dutch

English and Spanish come standard. Other languages are set up and tested for your line before they go live.

ONE PLAN

Everything you get for $275 a month

  • A greeting in your company’s name
  • Your services, hours and urgent-call rules, set up for you
  • English and Spanish, or another second language, at no extra charge
  • A text and a phone call after every call, plus email if you want it
  • A recording and a written transcript of what was said
  • Forwarding set up and tested with you, on the number you already have
  • Changes whenever your business changes, normally within a business day, at no charge
  • No app to learn and no dashboard
$275per month, flat

One-time setup: $125 $62.50 for the first 50 businesses.

See pricing and get started →

HERE’S MY DEAL

No free trial. Here’s what you get instead.

If Mabel isn’t set up and answering your calls, you get your setup fee back. All of it.

If something goes wrong that I can’t fix, I’ll tell you, and I’ll stop billing you.

It’s month to month. No contract, no notice period, and nobody trying to talk you out of leaving.

From the Terms of Service.

Terry Baker, founder of Mabel Answers

WHO YOU’RE DEALING WITH

I’m Terry Baker. I built Mabel because I watched the phone ring out.

I’ve spent years getting the phone to ring for people who work with their hands. Then I’d watch good owners miss those calls. They weren’t lazy. They were doing their jobs.

She’s based here in Alabama and answers for businesses all across the South. I set Mabel up with you myself. When something needs changing, you call me, and I answer this one myself.

Call Terry · 205-835-2631

BEFORE YOU DECIDE

Good questions.
Clear answers.

The practical details, without the fine-print hunt.

Ask Terry something else →

Calls & coverage

Do I keep my business number?

Yes. We help you configure forwarding with your existing phone provider and test it with you. The steps depend on your carrier and whether you want after-hours, no-answer, or busy-time coverage.

Can Mabel answer while I’m busy during the day?

Yes. You can forward calls while you’re on a job or unavailable, then restore your normal routing. When the call ends, Mabel texts you the details and calls your phone to read them to you. Email too, if you want it.

What happens with urgent calls?

We agree your urgent-call criteria and notification recipients during setup. Mabel flags requests that meet those rules. She does not promise that somebody has been dispatched.

Will my customer think an appointment is confirmed?

Mabel takes the request and any preferred callback time. Your team confirms availability and the appointment. A preferred time is a request, not a booking.

Languages & support

Which languages are included?

English and Spanish included. Prefer a different second language? Choose a supported language at no extra charge. Need a third language? Inquire about adding one for a small additional fee.

Can I change her answers as my business changes?

Yes. Contact Terry when your hours, services or call-handling instructions change. We update the setup so it stays aligned with your business.

Is Mabel an AI receptionist?

Yes. Mabel is an AI receptionist configured for your business, with human setup and support from the Mabel team. If she does not have an approved answer, she takes the details for your team to follow up.

Getting started

How does the launch offer work?

The first 50 new customers get 50% off one-time onboarding: $62.50 instead of $125. Your first $275 month is also charged at signup, for $337.50 total while the offer is available. The subscription stays $275/month. There is no free trial. After 50 discounted customers, the normal $125 onboarding applies.

Do I need a dashboard?

No. The details come straight to your phone: a text, plus a call that reads them to you, and email if you want it. Prefer routine calls in a morning summary? We set that up with you.

Am I locked into a long-term contract?

The service is month to month. You can manage cancellation through your billing link. The one-time onboarding charge is separate from the monthly service.

You already pay to make that phone ring

The truck lettering. The Google listing. The ads. The years of good work that made people want to call you. Mabel just makes sure somebody picks it up.

Listen to her take a call. If she sounds like someone you’d trust with your customers, get started today. If you’d rather talk it over first, call me.

Mabel is an AI receptionist, set up and supported by a real person.

Call Terry — 205-835-2631